Understanding Warranties from Local Solar Providers in Newcastle, New South Wales
When investing in a solar system, most homeowners rightly want to know — what kind of warranty protection will I receive? If you've been searching for solar installers near me, it's crucial to understand how warranties work and what reputable local providers in Australia should offer.
Warranties not only protect your financial investment but also give you confidence in the quality of the system and workmanship. At Zeneco Energy, we believe transparency and support shouldn’t end once the panels are installed — and your warranty should reflect that.
The Three Main Types of Solar Warranties
1. Product Warranty
This covers the physical integrity of the solar panels. If a panel fails due to manufacturing defects, it will be replaced or repaired.
Typical coverage: 10–15 years
Premium brands may offer 20–25 years
Always check whether the warranty is backed by the panel manufacturer or your installer — some smaller brands may lack Australian-based support.
2. Performance Warranty
This guarantees your panels will still produce a minimum percentage of their rated output over time — commonly 80–85% after 25 years.
This doesn’t cover total failure, but a drop in efficiency
It’s a long-term performance assurance, not a repair warranty
3. Workmanship or Installation Warranty
Offered by your installer, this protects you from faulty cabling, mounting, leaks, or poor connections.
Reputable solar installers provide at least 5–10 years
Zeneco Energy offers extended coverage options for added peace of mind
What Should Be Included in a Good Warranty?
When comparing solar installers near you, look for the following in their warranty documentation:
Clear terms: No vague or confusing clauses
Transferability: Important if you sell your home
Australian-based support: So claims don’t become a hassle
Covers both parts and labour: Not just equipment
Avoid providers who don’t show the warranty upfront or pass the buck entirely to manufacturers — your installer should take ownership of system quality.
What Voids a Solar Warranty?
Even the best warranty can be voided by poor installation or neglect. Common issues include:
Unlicensed installers or DIY work
Modifications to the system
Lack of maintenance, especially if required by the terms
Extreme weather damage not covered by insurance
That’s why it's vital to use accredited, experienced installers who follow Clean Energy Council (CEC) guidelines — like the team at Zeneco Energy.
Ask These Questions Before Signing
What’s included in the panel and inverter warranty?
Do you provide a workmanship warranty?
Is maintenance required to keep the warranty valid?
Who do I contact if there’s a problem — you or the manufacturer?
Warranties are more than just fine print — they’re your long-term protection. When you choose solar installers near me like Zeneco Energy, you’re not just getting solar panels — you’re getting a commitment to service, safety, and reliability for decades to come.
